Basic Troubleshooting for Huawei (Wifi Update)

Troubleshooting Your Huawei Solar Inverter Wi-Fi Connection

Hi! We know it's such a hassle trying to fix something on your own, luckily we are here to help. Keeping your Huawei solar inverter connected to Wi-Fi is essential for monitoring your system's performance and ensuring it stays up-to-date with the latest firmware. However, Wi-Fi connectivity issues can occasionally arise, leaving you feeling disconnected from your solar energy production. The good news is that most of these problems can be resolved with a few simple steps. In this guide, we'll walk you through basic troubleshooting techniques to help you quickly restore your inverter's connection, so you can get back to harnessing the sun's power without interruption.

You can click on this troubleshooting video available on Youtube; Inverter WiFi Reconnection Guide and we also recommend this one— Huawei Inverter WiFi Reconnection Guide

Step-by-Step Guide on Troubleshooting Your Huawei Solar Inverter Wi-Fi Connection

Step 1: Log into your FusionSolar account

Step 2: Click on to your profile settings

Step 3: Click on Device Commissioning

Step 4: Tap onto the "Connect" button

Step 5: Scan the QR Code on the right side of the inverter and join the inverter wi-fi

Step 6: Contact us for the log in details for your Inverter Wifi.

00000a is the default password for SUN2000L

Reach out to us in any of these channels— our Service Request Form or through our email: support@nakedenergy.com.au

Step 7: Check under Communication Status

A red Cross means that the inverter is disconnected from the router

Step 8: Click unto settings

Step 8: Click unto Communication Configuration

Step 9: Click unto Router Connection Settings

Step 10: Tap the WLAN drop list and find your home wi-fi

Step 11: Select "Keep Trying Wi-Fi" when you're asked in the wi-fi configuration process

Step 12: Select Home Wi-Fi with available internet, enter the password and connect

Step 13: Wait till the connection is complete

Step 14: Confirm the successful connection

Step 15: Return to the last page

Step 16: Click on Management System Settings

Step 17: Tick this and connect

Step 18: Wait till the connection is completed

Step 19: All done!